Privacy Policy | Mama Earth Organics Organic Food Delivery Toronto | Vegetable, Grocery Box Delivered | Mama Earth Organics

Privacy Policy

Mama Earth Organics conforms to the highest ethical standards on the Internet. Any information that you give us about yourself, or that we collect, is always held with the utmost caution and security, and that information will only be used in the ways described below.

On this page:

  • Personal Information We Collect
  • Use of Personal Information
  • Web Statistics
  • Use of Cookies
  • Information Sharing
  • How Your Personal Information is Protected
  • Retention
  • Access, Change, or Remove Your Personal Information
  • Questions or Comments

Personal Information We Collect

We collect personal information that enables us to identify you (herein referred to as “Customer”) including, without limitation, your name, address, one or more email addresses, one or more telephone numbers, profile photo, other information that we collect with your consent or as permitted or required by law. In addition, we collect information required to arrange payments which may include credit card details or banking account information to enable us to automatically receive payments for products delivered. We also collect information on how we should deliver our products to you to best maintain the quality of the products and allow you to receive them with ease.

Use of Personal Information

Mama Earth Organics will use your personal information for the following purposes:

  • to communicate with Customers regarding any changes to this Privacy Policy;
  • to create an account during registration your personal information such as name, address, phone, email, profile photo, delivery preferences is required;
  • to communicate with Customers regarding orders, purchases or any concerns or queries the Customer may have;
  • to process information regarding Customer orders, and purchases;
  • to verify Customers’ identity, when required or desirable for transactional purposes, so as to reduce fraud or errors in transaction processing;
  • with consent, or as permitted by law, to communicate with Customers regarding promotions, contests, offers, incentives, rewards, surveys, questionnaires and other pertinent matters such as but not limited to products offered that may be of interest to the Customers;
  • to provide services, rewards, products and benefits to Customers and to enable them to participate in contests;
  • to understand and analyze the interests, needs and preferences of Customers;
  • to develop, enhance, market, recommend and/or provide products and services to meet the needs and interests of Customers and potential customers;
  • for marketing and analytics purposes, including to display targeted advertising;
  • to comply with applicable legislation and regulatory requirements; and
  • otherwise with your consent or as permitted or required by law.

Web Statistics

Mama Earth Organics also monitors site traffic and usage patterns to better determine what we think you’d be interested in viewing. This also helps us to improve our Web site.

Please note that mamaearth.ca contains links to other sites as a service to our visitors. The registration information you provide will not be passed on to these sites when you link from Mama Earth Organics. Mama Earth Organics is not responsible for the privacy practices or the content of such Web sites; the privacy policy in this document is relevant for the mamaearth.ca Web site only.

Use of Cookies 

Cookies are files or pieces of information that may be stored in your computer’s hard drive when you visit a Web site. We use cookies to better tailor our site and our products/services to your interests and needs. Cookies may also be used to help speed up your future activities, or to improve your user experience by remembering the information that you have already provided to us. We do not use cookies to retrieve information from your computer that was not voluntarily provided by you (ex. when ordering a book). The use of cookies is an industry standard and you will find them at most Web sites. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to refuse cookies or to alert you when cookies are being sent so that you can flush them from your browser if you object to their presence.

Information Sharing

Mama Earth Organics will not sell, trade, rent or in any way share your information with any third parties without first obtaining your written permission with the exception of third-party services that are required to operate our business such as payment gateways, delivery routing software, data processing, mailing, administrative, website or other online analytics or other services on our behalf. We take reasonable measures to ensure that your personal information that is processed by these service providers is protected and not used or disclosed for purposes other than as directed by us. Some of our service providers may be located in foreign jurisdictions and will be subject to the laws of such jurisdictions, which may permit foreign government and national security authorities access to your personal information in certain circumstances.

How Your Personal Information is Protected

We protect your personal information in our custody or control using physical, electronic or procedural security measures appropriate to the sensitivity of the information, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

Retention

Mama Earth Organics will only retain Personal Information to the extent necessary for the purposes identified in this Privacy Policy, or to which you might otherwise consent, after which your Personal Information will be securely destroyed or irreversibly erased or de-identified.  Personal Information may be stored “in the cloud” or otherwise outside of Canada, where it may be subject to the legal regime of the jurisdiction in which it is stored.

Access, Change, or Remove Your Personal Information

You can access, change or remove your personal information by contacting us by email at heather@mamaearth.ca. You may also access and modify your account information by logging into your account

Questions or Comments

If you have any questions about Mama Earth Organics Privacy Policy, the practices of this site or your dealings with this Web site, please contact: heather@mamaearth.ca

Your use of this Web site signifies that you consent to our Privacy Policy as described in this document. Mama Earth Organics reserves the right to change or update our Privacy Policy at any time by notifying visitors of the existence and location of the new or revised Privacy Policy.

Updated on September 1, 2021

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